Accessibility Statement
Measures to support accessibility
Custom Oil Drums North East takes the following measures to ensure accessibility:
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Include accessibility throughout our internal policies.
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Assign clear accessibility goals and responsibilities.
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Employ formal accessibility quality assurance methods.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Custom Oil Drums North East is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.
Additional accessibility considerations
Text has been made larger on mobile devices and the layout of our website has been changed entirely to suit touchscreen devices where possible.
Feedback
We welcome your feedback on the accessibility of Custom Oil Drums North East. Please let us know if you encounter accessibility barriers on Custom Oil Drums North East:
We try to respond to feedback within 7 days.
Compatibility with browsers and assistive technology
Custom Oil Drums North East may not compatible with devices older than 10 years. Operating systems on these devices may be significantly older than 5 years, and this too can cause problems.
Technical specifications
Accessibility of Custom Oil Drums North East relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
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HTML
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CSS
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JavaScript
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These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
Despite our best efforts to ensure accessibility of Custom Oil Drums North East , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for Custom Oil Drums North East:
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Store alternative text not currently present.: Alternative text has not been added to the images in our store. because Our online store has been developed to include images, but these are linked to a dynamic content profile which would affect our website architecture if we modified this platform.. We included full descriptions in our store so that each user has some content to engage with. Each store item has an expandable list of features that can be drawn upon to provide more information.. If there is an issue with any of these functions, use the email address provided and cite an accessibility issue as the reason for contact.
Assessment approach
Custom Oil Drums North East assessed the accessibility of Custom Oil Drums North East by the following approaches:
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Self-evaluation
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External evaluation
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We have utilised a focus group to determine the accessibility of our website. Our focus group is made up from a range of people from different cultures, backgrounds and abilities. We have also included members of the neurodiverse community and members with physical and mental differences in ability. This has allowed us to collect feedback and make adjustments based on the comments received.
Formal complaints
To make a complaint, you should contact us by using the email contact@customoildrumsnortheast.co.uk.
We will endeavour to respond to your complaint within 7 days and will advise you on what we intend to do to resolve the complaint. There are some limitations on making a website as accessible to every user, and we made our website with the most user focussed objective in mind.
Formal approval of this accessibility statement
This Accessibility Statement is approved by:
Custom Oil Drums North East
North East Media
Website Designer
Date
This statement was created on 13 February 2024